Shri Adithya Bio Agri aims to provide quality agricultural products and a reliable customer experience. If you receive a damaged, defective, or incorrect product, please contact our customer support team for assistance.

Customers are requested to inspect their products upon delivery and report any damage, defects, missing items, or incorrect products as soon as possible after receiving the order.

To request a return, replacement, or refund, please contact us using the details provided on our website. Include your order reference, product details, a description of the issue, and supporting photographs where applicable.

Returns or replacements may be considered when a product is delivered damaged, defective, incorrect, or does not match the confirmed order, subject to verification and applicable consumer protection laws.

For agricultural products, returns may be subject to specific handling, storage, packaging, and regulatory requirements. Products that have been opened, used, contaminated, improperly stored, or damaged after delivery may require additional assessment. These conditions will not override any rights available to customers under applicable law.

Products approved for return must be securely packaged and returned according to the instructions provided by our customer support team. Customers should not dispatch products before receiving return instructions.

Refund eligibility will be assessed after reviewing the request and, where necessary, inspecting the returned product. Approved refunds will generally be issued through the original payment method or another mutually agreed method, subject to applicable law.

The time required for a refund to appear in your account may depend on the payment provider, bank, or financial institution. We will communicate the refund status when appropriate.

If an order is cancelled before dispatch, refund eligibility will be handled according to the order status and applicable policy. Orders that have already been dispatched may be subject to the return process.

If a product is unavailable after an order has been confirmed and payment has been collected, we will contact the customer to discuss the available options, including an eligible refund, in accordance with applicable law.

Shipping charges and return shipping costs will be handled according to the circumstances of the return, our disclosed policy, and applicable consumer protection requirements. Customers will be informed of any applicable charges before proceeding where required.

Refunds or returns may not be accepted solely because a product did not produce a particular agricultural result, as outcomes can vary with crop type, soil conditions, climate, dosage, and application practices. This does not affect any rights customers may have where a product is defective, misrepresented, or otherwise covered by applicable law.

Shri Adithya Bio Agri reserves the right to verify return and refund requests and may request additional information to assess a claim. All requests will be handled fairly and in accordance with applicable laws.

This Return and Refund Policy may be updated from time to time to reflect changes in our products, business practices, or legal requirements. The latest version will be published on our website.

For assistance with returns, replacements, cancellations, or refunds, please contact Shri Adithya Bio Agri using the contact details provided on our website.